Shipping policy

Service provider

We ship with DHL GoGreen and DHL International GoGreen. 

Shipping      

Domestic shipments (Germany)

Climate-friendly and free standard shipping on orders over 79.00 EUR within Germany.

For orders below 79.00 EUR, 4.95 EUR (including statutory VAT) shipping costs will be added. 

 

Shipments to other EU countries

Orders to other EU countries are shipped with DHL International GoGreen. Climate-friendly and free standard shipping on orders over 300.00 EUR within the EU. A shipping fee of 15.00 EUR is charged for standard shipping (including statutory VAT) for all orders below 300.00 EUR. Product prices include VAT of the respective EU country.

 

Shipments to Switzerland

Delivery to Switzerland is via DHL International GoGreen. The product prices displayed are exclusive of German value-added tax and also exclude customs duties as well as the VAT as applicable in Switzerland. 

Climate-friendly and free standard shipping on orders over 350.00 CHF within Switzerland. A shipping fee of 20.00 CHF is charged for standard shipping (excluding statutory VAT) for all orders below 350.00 CHF. 

Please note that the shipping company will charge all import sales taxes, customs duties and handling fees separately. 

 

Delivery time

Unless a different period is specified in the respective offer, the products will be delivered domestically (Germany) within 2-4 working days (if advance payment has been received).

The delivery time to other EU countries and Switzerland may vary depending on the country, but is usually 3 - 7 working days.

Please note that there is no delivery on Sundays and public holidays.